RETURNS - ( Art pieces - Paintings only )
Art pieces or paintings are strictly non-refundable, unfortunately no exchanges are allowed.
RETURNS ( Crystals only )
Our return policy lasts 15 days after purchase date. If more than 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return or an exchange, your item must be in the same condition in which you received it. When you purchase crystals, you will receive the exact piece you were shown with the pictures online, unless otherwise specified. Therefore, only items that were damaged during the shipping process are eligible for exchanges or returns. Items must also be shipped in the original packaging or wrapping materials.
Additional non-refundable items include gift cards.
To complete your return, we require a receipt or proof of purchase.
REFUNDS: PERSONAL READINGS
Personal Readings can be transferred to another person and they are strictly non-refundable.